Free Delivery All Over India

Free Delivery All Over India

🔒 Privacy Policy for Nayaraa

Effective Date: 1st December 2025

This Privacy Policy describes how Nayaraa (referred to as “we,” “us,” or “our”), a Mysore-based company selling imitation jewelry, collects, uses, and discloses your Personal Information when you visit or make a purchase from our website at https://nayaraa.com/ (the “Site”).

1. Information We Collect

We collect information about you when you provide it to us directly, such as when you place an order, sign up for our newsletter, or contact us.

A. Personal Information for Orders

When you make a purchase or attempt to make a purchase through the Site, we collect the following Personal Information:

  • Identifiers: Name, Email Address, Phone Number.

  • Shipping Information: Billing and Shipping Address.

  • Commercial Information: Details of the jewelry pieces you purchased.

B. Payment Information

We do not directly store or collect sensitive payment information such as credit/debit card numbers. All payment transactions are handled securely by the third-party payment gateway, PhonePe Gateway. Your card information is transmitted directly to our payment processor.

C. Usage and Technical Data

When you visit the Site, we automatically collect certain information about your device and interaction with the Site, including:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Time zone setting and location.

  • Information about how you navigate and interact with the Site (pages viewed, products searched, etc.).

2. How We Use Your Personal Information

We use the Personal Information we collect to provide our services to you, which include:

  • Order Fulfillment: Processing your orders, confirming payments, packaging, and shipping your jewelry.

  • Communication: Communicating with you regarding your order status, refunds, or customer service inquiries.

  • Marketing (with consent): Sending you promotional emails, special offers, and updates about new jewelry collections (You may opt-out at any time).

  • Site Improvement: Analyzing usage data to optimize and improve the quality of our website and product offerings.

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us provide our services and fulfill our contracts with you.

  • Service Providers: We share necessary information (Name, Address, Phone Number) with our logistics partner, Shiprocket, to deliver your order.

  • Payment Processors: We share transaction data with PhonePe Gateway to process your payments securely.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and personalize content.

  • What are cookies? Cookies are small data files that are stored on your device or computer and often include an anonymous unique identifier.

  • Managing Cookies: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect the functionality of the Site.

5. Your Rights

Depending on your location, you may have the following rights concerning your Personal Information:

  • Right to Access: You have the right to request access to the Personal Information we hold about you.

  • Right to Rectification: You have the right to request that we correct any inaccurate Personal Information.

  • Right to Opt-Out: You may unsubscribe from our marketing communications at any time by following the “unsubscribe” link in the emails we send.

6. Data Retention

We will retain your Personal Information for our records for a period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the need for your data is fulfilled (e.g., after the guarantee period of your purchase), we will securely delete or anonymize it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site with an updated “Effective Date.”

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail at the following details:

  • Email: contact.nayaraa@gmail.com

  • Address: Nayaraa, 3rd floor, 1992/1, D seebaiah road, Kothwal ramaiah street, Devraj mohalla, Mysore-570001

  • Phone: 7795029961